Frequently Asked Questions

About the products

Are all products organic?

Yes. The honey and hive products are produced using organic methods by the Dimakopoulos family apiaries, and our facilities implement certified HACCP 22000 and ISO 9001 systems.

My honey has crystallized. Has it gone bad?

No, crystallization is a natural property of pure honey and depends on the variety (e.g., wildflower honey crystallizes quickly, while fir honey almost never does). Place the jar in a bain-marie with lukewarm water (up to 40°C) to return it to its liquid state.

How should I store honey, pollen, and royal jelly?

Honey should be kept at room temperature, away from light. Fresh pollen and royal jelly must be kept in the refrigerator.

Where does each honey come from?

We list the harvest area and period on every product. Our beehives are moved to selected areas of the Peloponnese and throughout Greece depending on the flowering season.

About orders

How much is shipping and when will I receive my order?

See details on the Shipping & Delivery page. Delivery usually takes 1–3 business days.

Can I pick up my order from the store?

Yes, free of charge from our facility in Argos or from our location in Athens. Select “Pick up” at checkout and we will notify you when your order is ready.

Do you issue invoices?

Yes, please fill in your billing details (VAT number, Tax Office, company name) at checkout.

Do you ship abroad?

[Insert international shipping policy]

About the Museum

Can I visit the Beekeeping Art Museum?

Yes, the museum operates in the same location as our facility in Argos. For opening hours and group tours, please call +30 2751 091 577.