Returns & Exchanges

Right of Withdrawal

You have the right to return products within 14 calendar days of receipt, without justification, according to Law 2251/1994. Products must be in their original condition, sealed, and with their packaging.

Exceptions

For reasons of hygiene and food safety, returns are not accepted for honey, pollen, royal jelly, propolis, spreads, and cosmetics that have been unsealed.

Defective or Incorrect Products

If you receive an incorrect product or a product with a defect/damage, please contact us within 48 hours at +30 2751 091 577 or by email [email], stating your order number and attaching a photograph. We cover the cost of return and replacement.

Procedure

1. Inform us about the return before shipping the product.
2. Package the product securely, along with the proof of purchase.
3. Send it to the address: Axion Esti, National Road Argos – Sterna, Panorama Argolidas, 21200 Argos.

Refund

Refunds are processed using the original payment method within 14 days of receiving the returned item. In case of withdrawal without a defect, the return cost is borne by the customer.